Findalo

Glossary

E-commerce search engine glossary.

26 key terms that come up in any conversation about SaaS search engines for online stores: embeddings, facets, boost rules, zero-result rate, and more.

Search A/B testing
Splitting search traffic across two setups (result ordering, synonyms, boost rules) to measure which converts better. Included in Findalo from Pro.
Anchoring
Bias of the search engine toward a specific product when the customer types its exact name. The product's brand should be "anchored" with a high weight even if others share similar keywords.
Boost rule
Manual rule that raises or lowers a product/category's position in the search results for a given query. Useful for promoting your own brand, clearing stock, or prioritizing sale items.
Image search
Upload a photo and find visually similar products in the catalog. In Findalo this kicks in from the Business plan (€149/month).
Semantic search
Search that understands the meaning of the query, not just word matching. Behind it are vector embeddings that place query and product in the same space. · More on AI in search →
Catalog
Set of products indexed in the search engine. In Findalo it's the main pricing unit: you pay by number of products × languages, not by searches.
Search CTR
Click-Through Rate: % of searches that lead to a click on a result. Key metric alongside search-to-cart rate.
Embedding
Numerical vector (typically 768 or 1536 dimensions) that represents the meaning of a text or image. Semantic search compares query embeddings to product embeddings.
Facet
Side filter generated from catalog attributes (brand, category, size, color, price). Findalo generates them automatically from the catalog, no manual setup.
Feed token
Authorization token your PrestaShop module / WooCommerce plugin uses to authenticate against Findalo when syncing the catalog. Bearer in the Authorization header.
Sync hooks
In the PrestaShop module / WooCommerce plugin, the hooks that listen for changes (actionProductUpdate, actionUpdateQuantity, etc.) and mark the catalog as dirty so Findalo re-ingests.
Indexing
The process of taking your catalog and turning it into search structures (inverted index, embeddings, facets). Findalo does it every time you change a product, with no action on your side.
Search latency
Time from the customer typing a query to seeing the results. Findalo serves from infrastructure close to the user to keep latency low.
Multi-language
Indexing the same product in multiple languages. Findalo supports up to 5 languages on Free/Starter and unlimited on Pro+. Each language counts as one entry against the cap.
Multi-store
Manage multiple search engines (one per store) from the same account. Free: 1 store. Starter: 2. Pro: 5. Business: 10. Enterprise: unlimited. · See pricing →
Assisted onboarding
Initial setup guided by the support team: synonyms, boost rules, first A/B tests. Included from Business.
Push catalog
Sync model where the store pushes changes to Findalo as they happen (instead of Findalo polling every X minutes). The PrestaShop module uses push.
Recommendations
Suggested-product blocks on product, cart, and home pages — based on co-visitation, co-add-to-cart, and bestsellers. Findalo Pro includes them with no separate add-on.
Redirect (deep link)
Rule that routes specific searches ("returns," "customer support") to a specific page instead of returning catalog results.
Search-to-cart rate
% of searches that end in an add-to-cart. A more relevant metric than raw CTR because it measures real purchase intent.
Synonym
Equivalence set between two words so both return the same results ("dark circles" = "eye contour"). Semantic AI reduces the need to maintain synonyms by hand.
Typo tolerance
The search engine's ability to find products even when the query has typos ("crma" → "crema"). Findalo tolerates up to 2-3 errors per term depending on length.
Trigger selector
Configurable CSS selector the Findalo widget uses to detect the theme's search icon/input and hook into it without touching code.
Vector search
Technical synonym for semantic search: comparing query and product vectors to find conceptual proximity. Works alongside keyword search in hybrid engines like Findalo.
Webhooks
Events Findalo emits when something changes (catalog reindexed, A/B test concluded, quota alert) so your system can react. Available from Pro.
Zero-result rate
% of searches that return 0 results. Primary diagnostic metric: if it goes past 10-15%, review synonyms, typo tolerance, or the catalog.